Complete Uninstall

This document describes how to completely uninstall CueMate on different operating systems.

1. macOS Uninstall

1.1 Uninstall Steps

1. Quit CueMate application (click menu bar icon > Quit)
   • Quitting will automatically stop all backend Docker services
2. Open "Applications" folder and drag CueMate.app to Trash
3. Clean up data files (optional):
   • Open Finder
   • Press Command + Shift + G
   • Enter ~/Library/Application Support
   • Find the cuemate-desktop-client folder and delete it
4. Empty Trash

1.2 Clean Up Docker Resources (Optional)

If you want to completely clean up CueMate-related Docker resources:

# Stop and remove all CueMate containers
docker stop $(docker ps -aq --filter "name=cuemate") 2>/dev/null
docker rm $(docker ps -aq --filter "name=cuemate") 2>/dev/null

# Remove CueMate images
docker rmi $(docker images --filter "reference=*/cuemate-*" -q) 2>/dev/null
docker rmi $(docker images --filter "reference=cuemate-*" -q) 2>/dev/null

# Remove unused volumes
docker volume prune -f

1.3 Notes

• Deleting the cuemate-desktop-client folder will erase all your interview records and configurations
• If you may reinstall CueMate in the future, it's recommended to keep this folder
• Cleaning up Docker resources will delete all CueMate-related images and containers; re-installation will require re-downloading

1.4 FAQ

1.4.1 Cannot Delete Application

Problem: "CueMate.app" is in use and cannot be deleted

Solution:

# Force quit application
killall CueMate

# Delete application
rm -rf /Applications/CueMate.app

1.4.2 Cannot Stop Docker Containers

# Force stop all CueMate containers
docker ps -aq --filter "name=cuemate" | xargs docker kill 2>/dev/null

# Force remove all CueMate containers
docker ps -aq --filter "name=cuemate" | xargs docker rm -f 2>/dev/null

2. Windows Uninstall

Under Development

The Windows version is under development and expected to be released in the next version. The current version only supports macOS.

If you are a Windows user, we recommend:

1. Follow the Changelog for Windows version release progress
2. Join community groups for the latest development updates
3. Or install WSL 2 on Windows and use the Linux version (requires some technical knowledge)

Uninstall steps for the Windows version will be updated upon official release.

3. Data Backup

If you may reinstall CueMate in the future, we recommend backing up data before uninstalling:

3.1 macOS Backup

# Create backup directory
mkdir -p ~/Desktop/cuemate-backup-$(date +%Y%m%d)

# Backup entire cuemate-desktop-client folder
cp -r ~/Library/Application\ Support/cuemate-desktop-client ~/Desktop/cuemate-backup-$(date +%Y%m%d)/

3.2 Restore Data

After reinstallation, copy the backed-up folder back to the original location:

# Restore data (execute after reinstallation)
cp -r ~/Desktop/cuemate-backup-20260113/cuemate-desktop-client ~/Library/Application\ Support/

4. Feedback and Support

If you encounter issues during uninstallation:

• Check FAQ
• Visit GitHub Issues
• Email: nuneatonhydroplane@gmail.com

If you're uninstalling due to dissatisfaction, please tell us why to help us improve the product.

5. Reinstall

If you want to reinstall CueMate in the future:

• macOS Installation Guide
• Windows Installation Guide
• Quick Start